Legal
Privacy Policy
Last updated: April 2026
1. Introduction
Winterfawl ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit winterfawl.com or make a purchase from us.
2. Information We Collect
We collect information you provide directly to us, including: name and email address when you create an account or make a purchase; payment information processed securely by our payment provider Lemon Squeezy (we do not store payment card details); and communications you send to us via email.
3. How We Use Your Information
We use the information we collect to: process and fulfill your orders; send order confirmations and download links; provide customer support; send newsletters and promotional emails (only if you have subscribed); improve our products and services; and comply with legal obligations.
4. Newsletter & Marketing Emails
If you subscribe to our newsletter, we will send you updates about new products and promotions via hello@winterfawl.com. You may unsubscribe at any time by clicking the unsubscribe link in any email. We use Loops.so to manage our email marketing.
5. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist in operating our website and processing payments, including: Supabase (database), Lemon Squeezy (payments), Resend (transactional email), Loops.so (email marketing), Cloudflare (file storage), and Vercel (hosting). These providers are bound by their own privacy policies.
6. Data Security
We implement appropriate security measures to protect your personal information. All data is transmitted via SSL encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and personal data by contacting us at support@winterfawl.com.
8. Cookies
Winterfawl uses essential cookies to maintain your login session and shopping cart. We do not use advertising or tracking cookies. By using our website, you consent to the use of essential cookies.
9. Your Rights
You have the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your personal data; withdraw consent for marketing communications at any time. To exercise these rights, contact us at support@winterfawl.com.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
11. Children's Privacy
Winterfawl is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact
For privacy-related questions or requests, please contact us at support@winterfawl.com.